Support
Need help with a download or license? Email us at:
gzwyxc@aol.com
We reply within 3 business days.
Download / license help
- Your download link is shown after checkout and in the Creem receipt email. Check spam/junk if you can't find it.
- When emailing, include your order ID (from the Creem receipt), the product name, and the email used at checkout.
- For license questions, describe how you plan to use the files (personal or commercial).
- Payments, refunds and chargebacks are handled by Creem, our Merchant of Record — use the link in your Creem receipt.
客服支援
需要下載或授權方面的協助？請寄信至：
gzwyxc@aol.com
我們會在 3 個工作天內回覆。
下載／授權協助
- 下載連結會在結帳後顯示，也會附在 Creem 收據信中；找不到請檢查垃圾郵件匣。
- 來信請附上訂單編號（Creem 收據上）、商品名稱及結帳時使用的信箱。
- 授權問題請說明您的使用方式（個人或商業）。
- 付款、退款與爭議款項由 Creem（Merchant of Record）處理，請使用 Creem 收據中的連結。